Fully remote based. Must reside in the UK.

We’re looking for an ambitious Business Development Manager to join our UK commercial team and help continue the growth of Black Box Intelligence across the hospitality market.

This role would suit someone with around 2–3 years of B2B sales experience who is ready to take on more ownership and manage more complex opportunities, with real scope to shape the UK sales function and grow with the team as we scale.

About Black Box Intelligence

Black Box Intelligence has 30+ years’ experience serving some of the biggest names in the restaurant industry.

In the UK, our focus is Guest Intelligence - helping restaurant and hospitality brands bring surveys, reputation management and restaurant-trained AI analytics together in one platform.

Our technology helps operators understand what their guests are experiencing, identify what is driving performance and act on insight faster.

Reports to: Commercial Director, UK & Rest of World

The role

You’ll own new business opportunities from first conversation through to close, working with multi-site hospitality brands across the UK.

You’ll be responsible for:

• Building and managing a healthy new business pipeline
• Generating opportunities through targeted outreach, networking and industry events
• Managing inbound and marketing-generated leads
• Running discovery calls and tailored product demonstrations
• Building proposals and commercial business cases
• Managing multiple stakeholders through the sales process
• Negotiating and closing new business
• Maintaining accurate pipeline and forecasting in CRM (Salesforce)
• Working closely with Marketing, Implementation, Customer Success and Product

What we’re looking for

• Around 2–3 years’ B2B sales experience, ideally within SaaS or technology
• Experience managing opportunities through discovery, demo, proposal and close
• A track record of working towards revenue targets
• Strong communication and consultative selling skills
• Confidence working with stakeholders at different levels
• A proactive approach to building pipeline
• Good commercial judgement and organisation
• Ambition to develop into a more senior sales role

It would be a bonus if you have

• Experience selling into hospitality, leisure, retail or other multi-site businesses
• Hospitality technology experience
• Knowledge of restaurant operations
• An existing network within the UK hospitality industry

Progression

For the right person, there is a clear path towards Senior Business Development Manager / Enterprise Business Development Manager as you build experience and take on larger opportunities.

Package

Base salary: £45,000–£65,000 depending on experience OTE: £80,000–£95,000 Commission: Uncapped